FAQs
FAQs
Why have you contacted us?
We have contacted you because we have been instructed by a client to issue legal proceedings to recover an unpaid account.
How do we pay?
To avoid further costs and legal proceedings visit the How To Pay page for information on how to pay your debt.
We don’t owe this money?
If you believe you do not owe this debt you must contact us immediately
We cannot pay, we do not have the money?
If you are unable to pay the total Claim amount in full it is important that you contact us immediately.
We dispute part or whole of the debt?
If you have a genuine dispute you must contact us immediately with documentary evidence to support your position, before legal proceedings can be delayed.
Why have you added additional costs to the amount we owe?
Under the Late Payment of Commercial Debts Act we have included statutory late payment interest and compensation and reasonable recovery costs in the Claim against you. Visit the Late Payment Legislation page
for further information.
What are reasonable recovery costs?
When a third party such as FDR is instructed to recover a debt, reasonable recovery costs are simply the fee they charge for the work they do in recovering the debt. Commercial recovery and collection practices charge fees from 5% to 20% of the principal debt, therefore recovery costs of up to 20% of the principal debt are deemed reasonable.
We refuse to pay the additional costs?
Late payment interest and compensation and reasonable recovery costs are all legally recoverable. Legal proceedings, resulting in additional costs will continue until the total amount of the Claim against you has been settled in full.
Will this really end in a Court case?
Yes! If you have received correspondence from us stating that legal action is intended, we will have already been instructed by our Client to issue proceedings and are carrying out pre-litigation protocol. The only way to avoid Court proceedings is to immediately pay the Claim in full.
What are the consequences of a County Court Judgment?
Following the County Court Judgement your company’s ability to obtain credit will affected.
How will the CCJ be enforced?
Judgment will be enforced by either:
• A Warrant of Execution instructing a Sheriff’s Officer to enter your business premises and seize goods to the value of the debt including all costs and interest, plus their fees.
• A Third-party Debt Order freezing your company bank account and instructing customers that owe you money to pay the Court
• A Statutory Demand followed by a Petition to Wind-up your company
Why have you issued a Notice of Insolvency Proceedings?
Our Client has instructed us to issue a Winding up Petition against your company.
What can we do to prevent a Winding up Petition?
You must pay the full amount as detailed in the Notice within 7 days of the issue date of the Notice.